Individualized Quality Therapy Welcomes You

Committed to Excellence


About Us

Our Background

As one of the leading local occupational therapy orthopedic outpatient clinics in the West Lansing area, we attribute our reputation to individualized quality care, that each patient deserves. We believe that all of our clients deserve an individualized therapy program that promotes the best outcomes to get you back to doing what you love and need to do. Whether, you have experienced an injury and you are having pain, you have had surgery, you've injured yourself at work, or you are unable to do what you love, we have a program that will work for you; treating shoulder to fingertip with a physician referral. Get in touch today to learn more.


Meet Our Therapist

Sydney Saban, MSOT, OTRL

Sydney (2).jpg

Undergraduate Education: Central Michigan University: Bachelors of Science

Graduate Education: Saginaw Valley State University: Master of Science in Occupational Therapy

Certified Credentials: CPR/AED for Professional Rescuers and Health Care Providers

FMT Basic Rock Tape, 2017

Hawkgrips Practitioner IASTM Certification, 2018

Level 1: IASTM Fundamentals, 2018

Sydney attended Jackson Community College for two years and then transferred to Central Michigan University, where she earned her undergraduate degree (Bachelor of Science with Psychology Major and Human Development Minor). She earned her Master’s of Science in Occupational Therapy at Saginaw Valley State University, while being involved in SOTA (Student Occupational Therapy Association) and AOTA (American Occupational Therapy Association). Sydney is now a member of ASHT (American Society of Hand Therapists) and MSHT (Michigan Society of Hand Therapists). Since Sydney has graduated in December 2016, she has started an occupational therapy program for a company in 3 clinics in Southern Michigan, before she decided to open her own practice. She enjoys camping, scrap-booking, ATV riding, and spending time with her husband and family. Sydney has a special interest in orthopedics and treating upper extremities, shoulder to fingertip. She plans to become a CHT (Certified Hand therapist) in the near future. She also plans to further her professional education through relationship building opportunities with orthopedic surgeons. Sydney has a passion to assist clients with participation in tasks that are meaningful to them.


Individualized Quality Therapy Services

Back Massage

Pain Management

Acute or Chronic

Whether you have recently just started experiencing or you have been living with it for a matter of time, we have solutions to help you manage your pain and improve function. A variety of techniques are used to help minimize your pain, such as soft-tissue mobilization, stretching, modalities, and individualized treatment plans.

Post-Surgical Rehab

Shoulder to Fingertip

Post-surgical rehabilitation is essential after many upper extremity procedures. Following physician protocols and pushing you to the appropriate level will increase successful outcomes and prevent future impairments. When it comes to all of our services, you can count on us to take care of your every need. We pride ourselves on our exceptional customer service, and guarantee you’ll love working with our team. Let us know how we can assist you today.


Custom Fabrication


This is one of our most popular services available, and is often needed after a surgical procedure. If your doctor requires a custom made brace/splint, we are able to serve your needs, generally the same day as physician request. Whenever you work with Individualized Quality Therapy, you can trust that you’re in great hands.

Work Comp Rehabilitation

Return to Work

We want all of our customers to experience the impressive level of professionalism when working with Individualized Quality Therapy. We take pride in work and client relationships by developing and maintaining contact with your work-place and insurance team, in order to provide the best quality care, with the least amount of time off work. All of our services, especially this one, exist to make your life easier and stress free. You can trust us to supply you with the best products, as well as top quality customer service in order to resume your work role after an injury on-the-job.

Folding Shirts

 Activities of Daily Living (ADL) Re-Training

Here For You

This is one of our most popular services available. It’s made a big difference for many of our customers, and is provided with the highest level of excellence. Helping getting patients back to daily tasks that are purposeful and meaningful to them. Whenever you work with Individualized Quality Therapy, you can trust that you’re in great hands.

Return to Sports

Focused on simulation to get you back to what you love to do.

We want all of our patients to experience the highest quality level of difficulty when working with Individualized Quality Therapy. We focus on the "just-right-challenge" while guiding your treatment back to the activities you love to do.

Lacrosse Team


Individualized Quality Therapy is proud to showcase our patient responses to therapy through Healthgrades and Google. Browse below to get a better idea of what services patients have been satisfied with. CLICK on review title to go to site review.


Google Review 

Jason Dudley 

"Almost a year ago I had a ruptured distal bicep tendon from work. After I had a miraculously successful surgery performed by Dr. Nicholas Doman (took around 5-6 months before it was performed), Sydney was the my go to occupational therapist. After several months of recovery and rehabilitation, my arm is nearly 100% back to what it was prior to injury. I now have complete range of motion and near total strength output in the affected arm.

Sydney is real personable and very thorough to ensure that you are both comfortable as well as knowledgeable about what needs to be done to achieve positive results. She also prepares you for anything beyond therapy that may be required to not only keep but continue increasing said gains.

I have the highest feeling of satisfaction from both my surgeon (Nicholas Doman) and my occupational therapist (Sydney Saban). If it were possible to rate higher than 5 of 5, I would in a heartbeat!"

Opening Hours

Monday  8:00am–4:00pm

Tuesday  8:00am–4:00pm

Wednesday  7:30am–3:30pm

Thursday  8:00am–2:00pm

Friday  8:00am–2:00pm

Otherwise seen by appointment. 


Insurances Accepted

Aetna, Align Networks, Auto,  Blue Cross Blue Shield, Blue Care Network, Cofinitiy, First Health Group, Humana, Medicare, McLaren, Medrisk, One Call,  Priority Health, Physicians Health Plan if ONB are available, Sedgwick, State Medicaid, Tricare, UHC, United Helathcare Dual Complete, United Helathcare Medicare Solutions, Zelis


Get in Touch

5001 W St Joseph Hwy
Suite 6
Lansing, Eaton County 48917

P: 517-798-3677

F: 517-539-6764

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